Terms

Dignizant Technologies LLP, Surat, Gujarat (“we”). These terms apply to your company (“you”) from the moment an account is created, and together with the data processing terms and the privacy notice they are the whole of what is agreed. Nothing said in an email or a meeting changes them unless we both put it in writing.

It keeps an employee master, computes a monthly payroll including provident fund, employees’ state insurance and professional tax, produces a bank payment file and the statutory registers, and emails payslips.

It is a tool for doing payroll, not advice about it. The figures follow the rates and rules set in its settings, which are yours to set and yours to check against the law as it stands. We are not your accountant, your auditor or your lawyer, and nothing the product produces is a substitute for one.

You decide who at your company has an account and what each may do. You are responsible for what they do with it and for telling us if somebody should no longer have access — the product lets you remove them yourself, immediately.

Keep passwords to yourself. Turn on an authenticator code for anybody who can approve a month: that account can move money.

You are responsible for what goes in: salaries, attendance, bank details, statutory numbers, and the rules you configure. You are responsible for checking a month before approving it. The product is built to make that possible — it reconciles, it warns, and it refuses to produce a file it cannot stand behind — but the decision to pay is yours.

You are also responsible for the settings being lawful where you are. The product warns where a choice is known to conflict with Indian law; it does not know which country you are in and will not pretend to.

We are responsible for the service doing what this page says, for keeping one company’s data away from another’s, and for telling you within 24 hours of our becoming aware if either stops being true.

Nothing at present. Companies are being set up by invitation while this is new, and are not being charged.

When there is a price it will be published, per person per month, and you will be told at least 30 days before it applies to you. Nobody will be charged for a period they were not told about in advance. If a price does not suit you, stop — your data comes with you.

Yours: everything you put in and everything the product produces from it — your people, your months, your documents, your files. We claim no ownership of any of it and acquire no licence beyond what is needed to run the service for you.

Ours: the software itself, and anything we build from what we learn operating it, so long as it identifies nobody and is not your data. You may use the service; you do not acquire the software.

If you tell us something would work better another way, we may act on it without owing you anything for it. That is not us taking your idea: it is so that a sentence in a support email does not become an argument later.

Neither of us will disclose what the other shares in confidence, or use it for anything but this arrangement, for as long as it stays confidential. For your data that duty does not end; the data processing terms say more.

No guarantee of uninterrupted service, because none is being measured and a promise nobody is measuring is not worth making. The service is provided as it is; we do not warrant that it will be free of faults, only that we will deal with them.

Neither of us is liable to the other for indirect or consequential loss: lost profit, lost business, lost goodwill, or the cost of substitute arrangements.

Our total liability to you in any twelve months is capped at the greater of what you paid us in those twelve months and ₹25,000.

The floor is there on purpose. While the service is free, a cap at “what you paid” is a cap of nothing, which is not a limit but a total exclusion, and a total exclusion is both unfair and unlikely to be enforced. A small real number is worth more to you than a large unenforceable one.

The cap does not apply to fraud, to fraudulent misrepresentation, to wilful misconduct, to death or personal injury caused by negligence, or to anything else that cannot lawfully be limited. Indian courts will not enforce an exclusion for those, and a clause pretending otherwise only misleads whoever reads it.

You will cover us against claims arising from data you put in that you had no right to put in, or from use of the service in breach of these terms.

We will cover you against claims that the software itself infringes somebody’s intellectual property.

Either way: tell the other promptly, let them take the lead in defending it, and do not settle without asking.

Neither of us is liable for failures caused by something genuinely outside our control — a hosting provider going down, a network cut, a government order, a natural disaster. We will tell you what has happened and what we are doing. If it lasts more than 30 days, either of us may stop without penalty.

You can stop whenever you like. Tell us, take your exports, and the account will be closed. Payroll records are kept for the period tax and wage law require even after an account is closed, because destroying them would put you in breach of a different law; after that they are removed.

We can close an account that is being used to break the law or to attack the service. Outside that, we will give you 30 days’ notice and time to export before stopping anything.

If these change in a way that affects you, you will be told at least 30 days before it takes effect rather than finding a new date at the top of this page. Carrying on using the service after that is agreement; if you would rather not, stop, and take your data with you.

Indian law governs these terms, and the courts of Surat, Gujarat have jurisdiction.

Before going to court, write to us and give us 30 days to put it right. Most disagreements are a misunderstanding about what the software did, and those are settled faster by somebody looking at the record than by anybody’s lawyer.

Notices to us go to hr@dignizant.com; notices to you go to the address your account signs in with. Either counts as written notice.

If any part of this is unenforceable, the rest still stands and that part is read as narrowly as it needs to be to work.

Not insisting on something once does not mean giving it up.

Neither of us may transfer this arrangement to somebody else without the other agreeing, except to whoever takes over the whole business.

We are not partners, and neither of us can commit the other to anything.